Privacy Policy

1. General Information

This Privacy Policy describes the rules for the processing of personal data by Gladem Cakes , with its registered office in Warsaw at ul. Białobrzeska 15/U5, NIP: 7010505076, REGON: 362413581, hereinafter referred to as the “Administrator.”

This policy has been prepared in accordance with the provisions of the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council).

2. What data do we collect?

When using our website cakes.gladems.com , we may collect the following personal data:

• Full name
• Email address
• Phone number
• Delivery address (if applicable)
• Billing information (if applicable)
• Message content sent via the contact form
• Technical data (eg, IP address, cookies)

3. Purpose of data processing

We process your data exclusively for the purposes of:

• Contacting you after submitting the contact form
• Fulfilling an order
• Issuing an invoice or receipt
• Delivering products
• Direct marketing ( eg, sending information about promotions – only with your consent)
• Analyzing website traffic statistics (anonymously)

4. Legal basis for processing

We process data based on:

• Your consent (Art. 6(1)(a) GDPR)
• Necessity to perform a contract (Art. 6(1)(b) GDPR)
• Legal obligation (Art. 6(1)(c) GDPR)
• The legitimate interest of the Administrator (Art. 6(1)(f) GDPR)

5. Data sharing

Your data may be shared with:

• Courier or delivery companies (to fulfill delivery)
• Accounting offices
• IT and hosting service providers
• Public authorities – only if required by law

We do not transfer your data outside the European Economic Area (EEA).

6. Cookies

Our website uses cookies in order to:

• Ensure proper website functionality
• Analyze traffic (Google Analytics or other analytical tools)
• Remember your preferences

You can manage cookies in your browser settings.

7. How long do we store data?

We store data for:

• The time necessary to fulfill the purpose for which it was collected
• The period required by accounting regulations (5 years)
• Until consent is withdrawn, if data was processed based on consent

8. Your rights

You have the right to:

• Access your data
• Rectify your data
• Delete your data (“right to be forgotten”)
• Restrict data processing
• Object to data processing
• Transfer your data
• File a complaint with the President of the Personal Data Protection Office (UODO) ( https://uodo.gov.pl ) if you believe your data is being processed illegally

9. Contact with the Administrator

For matters related to the protection of personal data, you can contact us at:

Note: This English version of the Privacy Policy is provided for informational purposes only. In case of any discrepancies or interpretation issues, the Polish version shall prevail and be considered legally binding.

Gladem Cakes
ul. Białobrzeska 15, Warsaw
Email: glademcakes@gmail.com
Phone: +48508644053